Frequently Asked Questions

On Scubago.com, you’ll find all the services offered by dive centers around the world. Across different categories such as Courses, Diving, Diving & Accommodation, and Events, you can explore a wide range of offerings including dive courses and specialties, dive packages, half-day and full-day trips, group trips, dive trips with accommodation (where available), as well as other events such as social and environmental activities. All services can be booked directly with the dive center of your choice.

No. On Scubago, you can find diving services from all organizations, offered by numerous dive centers worldwide. This gives you the opportunity to discover a wide variety of dive courses, including scuba diving, freediving, mermaiding, and many more. In addition, you’ll find day trips, dive packages, diving with accommodation, as well as social and environmental events.

“Scubago.com is a brokerage platform that features the world’s largest dive spot database and connects you with numerous dive centers worldwide. It showcases available events offered by dive centers around the globe and brings them together on one platform, making them easier for you to discover. This allows you to find and compare multiple dive centers at once—centers you would otherwise have to research individually, which can be time-consuming. Scubago.com displays all current services offered by the dive centers at your vacation destination or near you, which you can reserve directly. You also have direct contact with the right point of contact at your chosen dive center. You receive real, available offers, along with booking confirmation and all further details directly from the dive center. This way, you know exactly what to expect and can be confident that you are always getting the best price directly from the dive center.“

Yes. Scubago.com offers listings from dive centers around the world and is not limited to specific countries or organizations.

On the Scubago homepage, you can search for your desired location, dive site, marine life, course, or other criteria. You can also use filters by price, category, or language to narrow your results. If you’re not sure yet, you can browse events by lifestyle categories. The extensive travel content helps you find your dream destination.

To use certain functions on Scubago—such as saving your favorite dive centers or locations or booking services—you’ll need to create a registered profile. This profile allows you to receive booking confirmations and updates. If you choose, we’ll also keep you informed about the latest Scubago news.

You can freely browse all offerings without registering. Only when you want to save favorites or send a booking request will you be asked to register.

Most dive centers on Scubago have user reviews listed, and you can also check independent platforms like Google for additional ratings. SSI-certified centers follow annual safety protocols and operate under a comprehensive Quality Management System.

Scubago.com is a digital platform where dive centers worldwide can showcase their services, and end users can book them directly. Scubago is part of SSI International GmbH and is open to dive centers from all training organizations—not just SSI. This ensures a wide variety of services and events for users all over the world.

You’ll receive your booking confirmation directly from the dive center. You’ll also find your confirmed trips and booking details in your account inbox.

Once you’ve found your desired service, fill in the required details and click “Send Reservation Request.” The dive center will receive your request and respond in a timely manner—either with additional information or a direct booking confirmation.

Each course listing will indicate the languages spoken by the dive center staff, as well as the available languages for that specific course.

No. Your booking request is sent directly to the dive center, which will check availability in real time and respond in a timely manner. The final confirmation and any further details come directly from the dive center. You may also ask additional questions about scheduling or logistics at that time.

All included services are detailed in the service description. If you feel something is missing, you can contact the dive center directly—or notify us so we can improve the listing.

This varies depending on the service. Entry-level courses (e.g. OWD) typically include dives and equipment, while advanced courses may not. Final arrangements are determined by the dive center, so please contact them directly if it’s not clearly stated in the listing.

No. Scubago.com is completely free for users. You only pay the listed price for your selected service directly to the dive center—no hidden fees or commissions.

Scubago itself does not process payments. All payments are handled directly by the dive center. Once the dive center confirms your request, you’ll receive a booking confirmation with all details. Most centers offer a payment link for direct payment. All payment methods will be listed in your confirmation. You always pay the dive center directly and receive the center’s original price. Any deposit requirements are also outlined in the confirmation.

Since Scubago.com does not process payments, each dive center determines its own methods—often via payment link. Accepted payment types are listed in the service details and booking confirmation. If you’re unsure, feel free to contact the dive center directly.

All prices are set by the dive centers themselves, so you always get the best direct rate. Be sure to check what’s included in each offer—this may explain price differences. The final price is shown in the booking confirmation from your chosen dive center.

Scubago.com acts solely as a reservation platform, so all rescheduling terms are determined by the dive center. These terms are listed in the service description or provided directly by the center. To reschedule, contact the center directly and include your booking number—they’ll be able to offer alternatives.

As Scubago only serves as a booking facilitator, all cancellation and rescheduling options are handled by the dive center. Please read their policies carefully before booking. If you need to cancel, contact the center directly and include your booking number so they can assist you.

Payment and cancellation terms are set by the dive center. All refund and payment policies are included in the booking confirmation. To avoid issues, read all terms carefully and reach out to the dive center directly with your booking number if you have questions.

If your service is canceled by the dive center, they will inform you about available alternatives or offer a new date. Please note that last-minute changes can happen due to unforeseen circumstances (weather, technical issues, etc.). The center will aim to find the best possible solution. If you’re dissatisfied with the handling, feel free to contact us at info@scubago.com.

If you need to make changes, send your request along with your booking number (provided in your confirmation) directly to the dive center, which will handle any changes to your reservation.

Since Scubago only serves as an intermediary, cancellation terms depend on the dive center. Be sure to check the specific terms for accommodation, which may differ from dive activities. If you have special arrival or departure times, inform the center in advance so they can arrange a smooth check-in or handover.