In case of cancellation at the costumer's convenience, cancellation fees will be incurred for any reason, including for health problems.
In case of withdrawal at the costumer's convenience on 5 days untill the day of the dive, a cancellation fee of 100% will be charged.
In case of cancellation for costumer convenience and not contacting, a cancellation fee will be charged 100%.
In event of withdrawal for costumer convenience on 6 days or more before the dive day, a cancellation fee of 50% will be charged.
In case of cancellation of the dive due to bad weather (Typhoons, waves, etc) we do not charge the cancellation fee. We can transfer the date or refund charging administrative fees.
For everyone's safety, we do not serve pregnant women, sick people and people under the influence of drugs or alcohol.
Answering the health questionnaire on the day, depending on your health condition, you will need a medical certificate, so if you have any concerns, please contact us in advance.
Minors need parental consent.
In case of withdrawal for costumer convenience, in high season we charge a cancellation fee (100%) from 2 weeks before the dive, so please contact us as soon as possible.