Privacy policy for the platform "Scubago"

Effective Date: November 2025

The protection of your personal data is of utmost importance to us, SSI International GmbH, Johann-Hoellfritsch-Strasse 6, 90530 Wendelstein, Germany ("SSI", "we"). For this reason, we process your personal data in compliance with the applicable data protection regulations.

In the following, we inform you about how we process your personal data when you visit and use the website www.scubago.com ("website"). We recommend that you regularly review this privacy policy to stay informed about any possible changes.

§1 Processing of personal data

1.1. Categories and types of data

SSI processes data that you provide when accessing the website.

This data includes:

  • Your IP address,
  • Date and time of access to the website,
  • Time zone difference to Greenwich Mean Time (GMT),
  • Content of the request (current website),
  • Access status/HTTP status code,
  • The amount of data transferred in each case,
  • Name and version of your web browser,
  • Operating system and its interface,
  • URL of the homepage you visited before accessing the website, and
  • Language and version of the browser software.

If you register on the website, SSI also processes the following data:

  • Name,
  • Email address,
  • Password, and
  • Requests, reservations and communication sent to dive centers.

With this account, you can also log in to my.divessi.com ("MySSI") and complete your diving profile (for example, by adding certifications). Information about the specific processing of your data on MySSI can be found here.

If you contact Scubago by email [or via the contact form], the following data will be processed:

  • Name,
  • Email address,
  • Date and time of the inquiry, and
  • Content of the inquiry.

SSI also uses cookies on the website. Cookies are small text files that our server sends to your browser during your visit to our website and which are stored on your device. These cookies include essential cookies, performance cookies (used for analysis and statistics), as well as marketing cookies (such as personalization and advertising), which are tailored to you personally on our website and help us manage our online and advertising services.

We and third-party providers partly use these cookies to process personal data. These third-party providers include Google LLC, which is based in the United States and processes data there. The Court of Justice of the European Union has not certified the United States as providing an adequate level of data protection. In particular, there is a risk that your data may be subject to access by U.S. authorities for control and surveillance purposes, and that no effective legal remedies are available. By clicking "Accept All Cookies," you consent to the use of cookies as described here, in the Privacy Policy, and under Cookie Settings, by us and third parties (including in the United States). However, you can also edit your cookie settings—individually for each purpose and each provider—and decide whether and which cookies you want to consent to (except for cookies that are strictly necessary and cannot be deselected). In particular, you can decide whether you consent to the transfer of data to the United States or not. To do so, select "Edit Cookie Settings." Please note that, depending on the settings you choose, some functions of the website may not be available.

1.2. Purposes

The processing and transfer of your data is carried out to provide you with the website and the functions offered on it. Furthermore, the processing takes place to improve and further develop the website, to detect, prevent, and investigate attacks on the website.

1.3. Legal bases

The processing and transfer of your data is based on your consent, contractual performance, as well as the legitimate interest of SSI to fulfill the purposes mentioned under Section 2.

1.4. Recipients

The recipients of your data include:

  • Dive centers to which requests/reservations are sent,
  • IT service providers and/or providers of data hosting services,
  • Providers of software solutions that also support us in providing our services (including providers of marketing tools, marketing agencies, communication service providers, and call centers),
  • Companies of the HEAD Group,
  • HEAD Watersports SpA, LiveAboard.com B.V.
  • Third parties that fulfill our obligations regarding the services provided to you,
  • Other third parties (including auditors, insurance companies, legal representatives),
  • Authorities and other public bodies, where legally required (including tax authorities).

We also transfer your personal data to companies and other contractual partners outside the EU/EEA to provide our services. However, this transfer in no way changes our obligation to protect your personal data in accordance with this privacy policy. Where your personal data is transferred outside the EU/EEA, we ensure an adequate level of protection by transferring it only to countries with an adequate level of protection confirmed by the European Commission, or by entering into a transfer agreement containing the European Commission's Standard Contractual Clauses with the legal entity outside the EU/EEA receiving the data. In other cases, the data transfer may be based on Art. 49 (1) 1 GDPR. You may obtain a copy of the appropriate safeguards by contacting us via email at privacy@divessi.com.

1.5. Duration

SSI stores your data as long as your Scubago account is active, and SSI will retain your data for the duration of the contractual relationship you maintain with us. In certain cases, SSI may be legally required to retain specific information for specific periods. In other cases, SSI may retain data for a reasonable period after the termination of a relationship with you to protect itself against legal claims or to manage its business.

If you do not activate your account within 12 months after registration, the account and user data will automatically be deleted from the system.

§2 Data subject rights

In addition to the right of access, you also have, regarding your personal data, the rights to rectification, erasure, restriction of processing, objection, and data portability. The right to erasure applies only to the extent that there are no overriding legitimate interests on the part of SSI and no statutory retention obligations exist. Furthermore, you have the right to lodge a complaint with the data protection authority.

§3 Contact

If you have any questions regarding the processing of your personal data, please contact us or our Data Protection Officer by email at privacy@diveSSI.com or by post at: SSI International GmbH, c/o Data Protection, Johann-Hoellfritsch- Strasse 6, 90530 Wendelstein, Germany